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Mechanic Ratings & Reviews: Balboa Car Care Mechanic: Ben Add Review Specialty: Other Location: Van Nuys, California Overall Rating: 1/10 Knowledge: 1/10 Wait Times: 1/10 Cost: 1/10 Honesty: 1/10  Customer Comments All I needed was a jump start. Ben was very cold and just said "We're closed." I explained that my 3 kids were waiting for me, but he couldn't care less. He just said something in a foreign language to two other men and they started laughing.